F.A.Q

We are open Monday to Friday, from 7:30 am to 6:00 pm.

The crèche will be closed on the following public holidays:

• February Bank Holiday (Monday)
• St. Patrick’s Day
• Easter Monday
• May Bank Holiday (Monday)
• June Bank Holiday (Monday)
• August Bank Holiday (Monday)
• October Bank Holiday (Monday)

For Christmas, we close for two full weeks.

All fees are due monthly in advance, with statements issued one week prior to the due date. Payments must be made no later than the 1st day of the month via bank transfer or standing order. If the 1st falls on a weekend, fees are due on the last working day beforehand. (Standing order is the preferred payment method.)

Late payments will incur admin charges.

Fees remain payable during periods of illness, holidays, and public holidays.

Yes, we accept NCS awards. Parents are responsible for ensuring their awards are valid and renewed on time, as awards cannot be backdated. To avoid unnecessary charges, parents must send all valid CHICK numbers to management as soon as they receive them.

The National Childcare Scheme (NCS) provides financial support to help families with their early learning and childcare costs.

There are two types of subsidies available for children aged between 24 weeks and 15 years:

1. Universal Subsidy:

   • Not means-tested.
   • Provides €2.14 per hour for a maximum of 45 hours per week.

2. Income-Assessed Subsidy:

   • Means-tested and calculated based on your family’s individual circumstances (minimum €2.14 per hour).
   • Rates vary depending on:
     • Your level of family income.
     • Your child’s age and educational stage.
     • The number of children in your family.

You should apply for the subsidy that provides the greatest benefit to you and your family. A subsidy calculator is available to help you estimate your eligibility before applying.

For more information and to apply, please visit www.ncs.gov.ie.

No, only parents are allowed to collect their own children.

If, for any reason, a parent is unable to collect their child, they must inform the crèche in advance and provide all relevant details about the person they have nominated to collect the child on their behalf.

The nominated person will be required to bring photo identification, the crèche password provided by the parent, and any other proof deemed appropriate before the child can be released into their care.

We cater for children aged 2 to 12 years.

Yes, our service is open 50 weeks of the year for full or half-day care (excluding Christmas).

• ECCE: Runs for 38 weeks only.
• School-Aged Childcare: Runs for 38 weeks only.

Parents are required to book non-term time school-aged childcare in advance, as spaces are limited.